Dear MK Printing Ads Customers,
The COVID-19 has affected businesses all over the globe. Many of you have reached out asking us how this pandemic is impacting our current operations and what will be its influence on your packaging projects. We are addressing these concerns and assure you that our team is striving hard to ensure your orders do not get delayed.
At MK Printing Ads, we care about your health and wellbeing as well as that of our employees. It is our primary concern that everyone stays safe while delivering you the best possible services and quality products.
Here are answers to some of the questions that you asked us most frequently:
How are you dealing with coronavirus (COVID-19) in your facility?
We have carefully implemented the safety guidelines that the Government and the World Health Organization (WHO) have prescribed. Our employees are vigilant in following the relevant SOPs.
Am I still going to receive my order?
Yes, you most certainly will. We are making the necessary efforts to keep production up and running. We have not canceled your orders and are working on completing them.
Will my order reach on time?
While we are trying our best to make sure there are no delays, the COVID-19 has made certain things more difficult than usual. It can affect the delivery time to some extent but we are striving to minimize the delays.
Can I cancel my order due to COVID-19?
We have not updated our cancelation policy. You can read up about it on our website and contact us for further queries.
How can I contact you if I have questions about my order?
You can call us at +1(917)310-0929, email us at email@example.com, or chat with us here by pressing that little green icon on the left-hand side of this page. We will get back to you as soon as possible.
Will the product or shipping prices change?
You can count on us; we will never take advantage of the situation. However, if the shipping company or our raw material providers will change their pricing policies, you might have to pay additional charges on your orders.